Hours of operation:
Our hours of business operation are Sunday - Thursday, 9:00 AM to 3:00 PM eastern time. Outside of these hours, we can still be reached via email at firstname.lastname@example.org , and we will get in touch with you the following business day.
We stand behind our products 100% and pride ourselves for having an amazing quality control team working hard to ensure the highest quality possible. However, there are some rare cases where a faulty item slips through. If your item arrived damaged please reach out to us at email@example.com and include an image of the damaged product.
We will allow returns on any items that have manufacturing defects for 7 days from the date of purchase (for domestic orders) and 7 days from the date your order arrived (for international orders)
In the event that the item you purchased was oversold, we will get in touch with you regarding refund/ replacement of that item, and then ship the rest of your order.